Thanks chicken man!

It was raining that Friday I pulled into Chik-fil-A. I was late for a meeting, the drive-through was packed, I was hungry.

Rather than waiting in line in the drive-through I opted for the wet route. So I parked my car and was immediately accosted by some man wielding a patio umbrella! Not some wimpy golf umbrella mind you, no, this was a serious patio umbrella. And the man accosting me happened to be the managing partner of this store who was demonstrating his care and concern for his clients. He didn't want me to get wet.

He escorted me to the front door while asking me how my day was going. And when I came back out, after spending my 6 bucks in his establishment, I noticed he was helping someone else. I got a little wet on the way back to my car but I didn't care - the important thing had already been done.

I'd already been "Wowed!"

Chik-fil-A has a really good chicken sandwich and judging by the line around the place I wasn't the only one who knew that. This guy could've been in the back with his feet kicked up on his desk counting his money. And was he?

Nope. He was walking around in wet shoes while escorting his valued and treasured clients to and from their cars with a patio umbrella. This is "Wow!" in action.

Thanks chicken man. Thanks for showing how easy it is to care for your clients. I'm going to keep telling your story because it inspired me.